The vast majority of our deliveries within the UK are provided by a secured courier service to ensure the highest convenience to you.
STANDARD DELIVERY - Monday to Friday (within 5 working days) - FREE WITHIN MAINLAND UK
NEXT WORKING DAY - Delivery Mon-Fri (On orders placed before 1pm) - £9.95
PLEASE CONTACT US FOR NEXT WORKING DAY SERVICE
BANK HOLIDAY NEXT DAY DELIVERY
For Next Day Delivery any orders placed before 1 pm of Bank Holiday Friday will be delivered the following Tuesday.
Any Next Day Delivery orders placed after 1pm of Bank Holiday Friday and up until the following Tuesday will be delivered on the Wednesday.
REST OF WORLD - Estimated 14 to 28 working days - £15.00
DELIVERY RULES AND RESTRICTIONS
Redelivery of returned orders will incur an additional delivery payment.
All delivery charges are subject to change.
We do not deliver to P.O. Boxes or BFPO addresses.
Signatures are required upon all deliveries, so please ensure your delivery address is ready to accept deliveries. If you are not able to sign for the delivery yourself, please ensure you know the person who is signing on your behalf.
All orders are accepted subject to availability of products.
Prices will be those ruling at the order date.
Please note, your country may require you to pay an import charge for your products. Moffat Mineals is not liable for these charges. We would advise you check this before placing your order.
If you order outside of the UK you will have to pay any custom charges and taxes that are applied by your local authority. Any UK VAT will be removed before you place your order.
Please check these requirements with the relevant authority before placing an order.
EXCHANGE and REFUND
If you would like to change or cancel your order, please contact us promptly.
If your order has not yet been dispatched you will be refunded immediately. If your order has been dispatched we cannot offer a refund.
Products can be returned if they have been damaged in transport. If you experience a problem, please contact us immediately. Please return the item with original packaging to the address provided at the time of return request. Customers will have to cover the shipping fee for the package return. We will provide a replacement item after receipt of damaged item/s. We can only accept exchanges; we are not able to give refunds for items, faulty or otherwise.
If we cannot fulfil your order within 28 days due to items being out of stock or there being insufficient products to complete your order, we will inform you immediately and provide you with details of when the order can be fulfilled. This will also be the case with replacement, were we will send the replacement package when we have new stock.
For items purchased from a salon, retail or other online store, you will be required to contact the original site of purchase; as when you choose to buy through these outlets you are committing to their individual terms and conditions regarding refunds and returns.
MOFFAT MINERALS ADDITIONAL TERMS and CONDITIONS POLICY
At the time of placing an online order you will be requested to enter your name, shipping and billing address, telephone number, email address and it will be necessary for you to enter your credit card details or sign into your Paypal account to make payment so we can complete your order.
Your personal information will be used by Moffat Minerals for the purpose of fulfilling your order/s and where we encounter a problem with your order we may use this information to contact you about said order.
Moffat Minerals may also use this information to alert you of new information, products, services and offers.
You can unsubscribe by emailing us or replying to an email from us and requesting to be unsubscribe from receiving our priority product information.
Payments can be made securely through Paypal via your PayPal account, or by Credit Card (the transaction of which is managed by PayPal). You do not need a registered PayPal account in order to make a purchase.
MOFFAT MINERALS COPYRIGHT, LIABILITY AND LINKS TO EXTERNAL WEBSITES.
All rights reserved. All text and images on this website are copyright Moffat Minerals and are protected by international copyright laws. All Moral Rights are asserted under the terms of Section 78 of the Copyright, Designs and Patents Act 1988. No part of this website may be reproduced in any form whether electronically or otherwise without obtaining the prior written consent of the copyright owners other than temporarily in the course of using this web site or unless specifically stated otherwise on the site. Any copyright infringement will be charged based on those set out in the NUJ Freelance Fees Guide.
Moffat Minerals is produced in good faith but we do not make any representations or warranties of any kind, express or implied, in relation to all or any part of Moffat Minerals or any websites to which Moffat Minerals is linked, and all warranties and representations are hereby excluded to the extent permitted by law.
The content of Moffat Minerals does not constitute advice and should not be relied upon in making, or refraining from making, any decision on use of the product. There is no guarantee that the website will be free of infection by viruses or anything else which may be harmful or destructive to the apparatus you are viewing it through.
To the extent permitted by law, Moffat Minerals hereby disclaims all liability (howsoever arising) in connection with any loss or damage, arising out of or in connection with any use of, or inability to use, all or any part of the site or any site to which Moffat Minerals is linked or any action taken (or not taken) as a result of using any of these.
LINKS TO EXTERNAL WEBSITES
Moffat Minerals may include links to third party internet websites controlled and maintained by others. When using these links you leave the Moffat Minerals website. Moffat Minerals do not endorse any of the sites and take no responsibility for them whether linked or referred to: and nor does Moffat Minerals have any control over the content of any such sites.